Patient Care & Safety

If you have concerns about patient care and safety at our facility, you are encouraged to contact our management team at 304.526.6013.

If the concerns in question cannot be resolved at this level, you are encouraged to contact Joint Commission (JC). 

Patient safety concerns can be reported to Joint Commission:

• Via website: Navigate to www.jointcommission.org. Click on Report a Patient Safety Concern in the Connect with Us section.
• By mail: Office of Quality and Patient Safety, Joint Commission, One Renaissance Blvd., Oakbrook Terrace, IL 60181